Can QR uploads skip moderation?
No. Every guest photo first waits for manual review. Automatic approval for other sources does not bypass this rule. Only approved photos can enter the queue.
Are iPhone photos supported?
Yes. HEIC/HEIF, JPEG, PNG and WebP are accepted, up to 10 MB per file. Internet access is required to upload.
Why does the page say collection is closed?
Check that the event is active, within its collection period and has guest uploads enabled. If the link was replaced or disabled, share the current link from the dashboard.
What if a collage set is incomplete?
An N-frame layout requires a complete set of N photos from one guest. An incomplete set cannot form a finished print. If the layout changes, refresh the upload page and select the photos again.
Where do I get the QR code? Can I share a link?
Both are available in the event dashboard. The QR code opens the same upload page as the link. Display it near the photo station or send the link to guests.
Why has an approved photo not printed yet?
Approval allows a photo into the queue; it does not confirm physical printing. Check that the full set is approved and added using Queue for printing, PrintStation is connected, the printer and paper are ready and automatic printing is enabled if needed.
How much does it cost?
Free with a watermark. Monthly access without it: RUB 1,990 per month. Renew manually or opt in to monthly automatic renewal when paying. Disable renewal in the dashboard. Equipment and consumables are supplied separately.